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🚚 Gratis verzending in NL vanaf € 65 🚚



Send your order to return

You have the right to cancel your order up to 14 days after receipt without declaration. You have 14 days to return after cancellation to return your product. You will then receive the purchase amount of the product to your account. If you want to return the entire order you will credit the full order amount including shipping costs. Only the costs for returning your home to stitches & crosses are for your own account. These costs amount to approximately 6.75 euros per package, consult the website of the company that you send to the exact rates (such as

If you use your right of withdrawal, the product will be returned to me with all supplied accessories and - if reasonably possible - in the original condition and packaging. To use this right you can contact us via if it Contact Form.

I will then refund the order amount due within 14 days after registration of your return if the product has already been returned in good order.

If the product is damaged or the packaging is more damaged than necessary to try the product, this impairment may be charged to you. So treat the product with care and make sure that it is well packaged at a return.

How do I send my order return?

  1. Send an email about what you want to return and you name your order number.
  2. Send your return within 14 days to:
    Stitches & crosses
    Botterwijnseweg 12
    1272 EG HOUSES
  3. The purchase amount will receive your Z.S.M. back to the bill you have done the order.


Personalized and special orders cannot be returned.

Fast delivery

Free shipping from € 65 within the Netherlands.

Good service

Need help? Send us an email, we usually respond the same day.

Always Satisfied

If you are not completely satisfied, we always offer a solution!

Easy returns and exchanges

Would you like to exchange something? We will look for a solution together with you.